Book Buyback/Refund

For a REFUND (for online orders):

• In order to receive a full refund for your textbook it must be RECEIVED BY the Iowa Central Bookstore within fourteen calendar days of your course start date.  Books received after this timeframe will be processed as a buyback (see below).

• Books must include a copy of the refund/buyback form.

• Books must be returned in the same condition as when purchased, i.e. plastic shrink-wrap unopened, no writing in books, etc .

• Upon arrival of shipment, charges are refunded to the student account used for payment.

• Shipping charges will not be refunded.

For a BUYBACK:

• The bookstore buys books back everyday in the store. To find out if your books qualify and for how much, bring them to the bookstore.

• You will receive up to 50% of the purchase price if the book qualifies for buyback*.

• Books must include a copy of this refund/buyback form.  If possible, include a copy of your original receipt.  (It is recommended that you keep a copy of these forms for your own records.)

• Books must be returned in resalable condition – no broken spines, missing pages, water damage, etc.

• The Iowa Central Bookstore does not buy back the following:  DVD’s, CD’s, workbooks, old editions or access codes.

• Shipping charges will not be refunded.

• *To determine if a book is eligible for buyback:
  Send an email to onlinebookstore@iowacentral.edu, and include the following:

  • Your name and student ID number

  • Course number

  • Title, edition, and ISBN of textbook (the ISBN is a 13 digit number on the back of your textbook above the barcode)

  You will receive a response to your email, indicating whether or not your textbook is eligible for buyback.

This form MUST be completed and enclosed with your textbook in order for shipment to be processed. (.doc)

Shipping Instructions:
Complete the refund/buyback form and enclose it with your return, along with a copy of your original receipt.  Repackage your item(s) in the original packaging or in an appropriate cardboard box. Using packing material (e.g. Styrofoam peanuts, bubble wrap, etc), pack and tape your package securely. Select a carrier that offers you the option to insure and track your package, such as UPS, FedEx, or USPS. Insuring and tracking your package protects you as the shipper and helps ensure your shipment goes to the correct destination in the same condition it was as when you sent it. No credit is given for lost or damaged packages in route to Iowa Central Bookstore. 

Ship your return to the following address:

Iowa Central Online Bookstore
Attn: Returns Department
One Triton Circle
Fort Dodge, IA 50501